Search
Close this search box.

ABOUT EMPIRE PHARMACY

About Us

Empire Pharmacy: Pharmacy Services and Prescriptions. Empire Pharmacy is a national pharmacy, providing prescriptions and healthcare products. We are based in Old Trafford but we cover, Stretford, Eccles, Pendlebury & the Manchester regions as well as the whole UK.
We also provide an online pharmacy service, including repeat prescriptions. Being a national pharmacy, we also understand the needs of the Old Trafford community, whilst providing the convenience of an online chemist service. This service has over 8,000 health and beauty products and prescription medicines. Empire Pharmacy’s online service is supervised by fully qualified pharmacists and all medicine sales are authorised and checked before they are dispatched to you. If necessary we may contact you to ask further questions and ensure that the medicine is suitable for you.
Our online customer service team are available to give professional healthcare advice in a confidential environment either by email or telephone.

TELEPHONE

01612586149

Will you help us to help you?

We would like you to tell us what you think about the service we provide at this pharmacy.

If you have any comments, suggestions or complaints please speak to a member of staff.

We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you. We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist will give you further information.You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services.

Your local PALS is:

University Dental Hospital of Manchester
Tel: 0161 276 8686
Higher Cambridge Street
Manchester
M15 6FH

An independent advocacy service is available to provide you with support for you if you are making, or thinking of making, a complaint about your NHS care or treatment. You can find out more at www.nhscomplaintsadvocacy.org.

The local office is at:

NHS Complaints Advocacy Walsall Offices 21 & 26 Evans Easyspace Ltd Direct 2 Industrial Estate, Roway Lane Oldbury B69 3EG.

Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur.

CONTACT US

Contact Us

GET DIRECTIONS

OPENS TOMORROW AT 09:00

USUAL OPENING HOURS

If you have out of date or unwanted medicines, both prescription or over the counter drugs, don’t bin them or flush them. You can take your unwanted or out of date medicines back to your pharmacy for safe disposal, and it’s completely FREE. Each year enormous quantities of unused and expired medications are dumped into bins or flushed down toilets and sinks. The effects on the environment and human health are unclear but evidence is pointing to the presence of chemicals from prescriptions and over-the-counter medications in soil, drinking water and the surrounding environment. Just as proper medication administration is important, so is safe and cautious disposal.
No appointments needed, easily accessible location and just a quick consultation, we ensure a hassle free service to all our patients. Simply walk in and ask to speak to our friendly and professional pharmacist about the morning after pill. Our pharmacist will need to see the person that the emergency contraception is intended for, and will need to ask a few questions regarding the patients’ medical history. This is done in the privacy of our consultation room and everything discussed is in complete confidence. The sooner you come to our pharmacy to take the morning after pill, the greater the chances of avoiding pregnancy. If the Pharmacist feels like Levonelle One Step is not suitable for you, they will not give you the morning after pill, but advise you to see your health care professional. We are one of the few pharmacies that are able to provide the morning after pill free of charge to patients who are aged 24 and under, and who meet the NHS criteria. Alternatively, the pill can be purchased privately from our pharmacy. About Emergency Contraception (Levonelle One Step) – When it comes to sex, even if you’ve taken precautions, sometimes things don’t quite go to plan. Accidents happen with contraception and things go wrong all the time. You may even just be worried that your contraceptive pill hasn’t worked. If you’ve had unprotected sex or you’re worried about contraception failure, here is some of the information you need to know about Levonelle One Step – – Levonelle One Step is an emergency contraceptive that can be used within 72 hours (3 days) of unprotected sex or if your contraceptive method has failed. – There is one white tablet in the pack and it is most effective when taken within the first 12 hours – The tablet contains a hormone called Levonorgestrel. – Levonelle One Step is thought to work by stopping your ovaries from releasing an egg or by preventing sperm from fertilising any egg that may have already been released – If you are over 16 you can get Levonelle One Step over the counter at our Pharmacy – If you are under 16 you cannot buy Levonelle One Step at the Pharmacy, you need to visit your GP or a Walk-In centre – Levonelle One Step works to prevent a pregnancy becoming established, it does not work if you are already pregnant – You should only use Levonelle One Step in emergencies, not as a regular form of contraception Please note, there are other emergency contraceptive options available through your doctor or at a Walk-In centre. If you do have any questions or require any further information please do not hesitate to contact us.
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments, in private if required. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking, or healthy diets. We can direct you to other sources of advice and assistance if we cannot help you ourselves.

This is an opportunity for our pharmacist to discuss and review the medicines you are taking to ensure you are using them correctly and getting the maximum benefit. We will explain clearly and simply, without any medical jargon, what they are for and the conditions they treat and identify any possible side effects that you may be experiencing. We will listen to you and any problems you are having with your medicines, provide advice and support and if necessary contact your Doctor to discuss any issues that arise from our conversation.

An MUR can help:

  • improve your understanding of the medicines you are taking;
  • highlight problematic side effects and propose solutions where appropriate;
  • improve adherence
  • reduce medicines wastage, usually by helping you only order the medicines you need

Our pharmacist may be able to conduct an MUR over the telephone or for eligible patient

If you have trouble remembering to take your medication or you know of someone that finds it hard to remember, we can package medicines in our weekly medication trays. We offer this service completely FREE of charge. Please call us today or more information and we would be happy to explain the service.

It is important that you take the right dose of your prescribed medicines at the right time each day to get the most from your medicines to control your condition(s) as much as possible. This can sometimes be difficult if you take more than one medicine. One way in which this can be made easier is for your medicines to be supplied in a Monitored Dosage System, which provides you with a separate compartment for each dosage time of the day.

A monitored dosage system (MDS) is a medication storage device designed to simplify the administration of solid oral dose medication, especially for those on multiple medications. It aims to address the issues of difficulty accessing medication due to sight impairment or other disability and/or forgetfulness.

MDS devices are usually a variation on the design of a box or a blister pack, divided into days of the week with several compartments per day to allow for the different timing of doses such as breakfast, lunch, dinner and bedtime.

Our Pharmacist can help identify which patients this type of system would be suitable for.

MDS may be suitable for patients in the following circumstances:

  • You struggle to organise medications and find it difficult to remember to take them at the correct time each day
  • You have a large number of medications to take each day
  • You find it difficult to remove medication from its packaging
  • You have a carer who helps you to ensure you take your medicines correctly.

Ask a member of our pharmacy team about whether this service would benefit you or whether there is another course of action, which may be of more help.

 

 

You can have a free NHS flu Jab at our pharmacy:

  • If you are 50 years of age or over before 31 March 2022.
  • If you are pregnant
  •  If you are a carer

If you have certain medical conditions including:

  • Asthma
  • Chronic Respiratory Disease
  • Heart Disease
  • Diabetes
  • Kidney Disease
  • Liver Disease
  • Neurological Disease

When you are prescribed a new medicine by your doctor our pharmacists can offer support and advice to ensure you take the new medication as prescribed without suffering any unwanted side effects or explain any further questions you may have. We usually do this by keeping in contact with you during the first 4 weeks of your new medicine being prescribed.

The service is only available for people living in England, and only for those who have been prescribed a new medicine for the conditions listed:

  • asthma
  • chronic obstructive pulmonary disease (COPD)
  • type 2 diabetes 
  • high blood pressure
  • people who have been given a new blood-thinning medicine

 

The NMS can help:

  • improve your adherence (taking your medicines correctly) which will generally lead to better health outcomes
  • increase your engagement with your condition and medicines, supporting you to make decisions about your treatment and self-management
  • reduce medicines wastage
  • reduce hospital admissions due to adverse events from medicines

No appointments needed, easily accessible location and just a quick consultation, we ensure a hassle free service to all our patients. Simply walk in and ask to speak to our friendly and professional pharmacist about the morning after pill.

Our pharmacist will need to see the person that the emergency contraception is intended for, and will need to ask a few questions regarding the patients’ medical history. This is done in the privacy of our consultation room and everything discussed is in complete confidence. The sooner you come to our pharmacy to take the morning after pill, the greater the chances of avoiding pregnancy.

If the Pharmacist feels like Levonelle One Step is not suitable for you, they will not give you the morning after pill, but advise you to see your health care professional.

We are one of the few pharmacies that are able to provide the morning after pill free of charge to patients who are aged 24 and under, and who meet the NHS criteria. Alternatively, the pill can be purchased privately from our pharmacy in Camden.

About Emergency Contraception (Levonelle One Step) –
When it comes to sex, even if you’ve taken precautions, sometimes things don’t quite go to plan. Accidents happen with contraception and things go wrong all the time. You may even just be worried that your contraceptive pill hasn’t worked. If you’ve had unprotected sex or you’re worried about contraception failure, here is some of the information you need to know about Levonelle One Step –

– Levonelle One Step is an emergency contraceptive that can be used within 72 hours (3 days) of unprotected sex or if your contraceptive method has failed.
– There is one white tablet in the pack and it is most effective when taken within the first 12 hours
– The tablet contains a hormone called Levonorgestrel.
– Levonelle One Step is thought to work by stopping your ovaries from releasing an egg or by preventing sperm from fertilising any egg that may have already been released
– If you are over 16 you can get Levonelle One Step over the counter at our Pharmacy
– If you are under 16 you cannot buy Levonelle One Step at the Pharmacy, you need to visit your GP or a Walk-In centre
– Levonelle One Step works to prevent a pregnancy becoming established, it does not work if you are already pregnant
– You should only use Levonelle One Step in emergencies, not as a regular form of contraception

Please note, there are other emergency contraceptive options available through your doctor or at a Walk-In centre.

If you do have any questions or require any further information please do not hesitate to contact us.

We keep records of all your prescriptions dispensed by us as well as records of other services we provide to you. This helps us check for possible problems, such as reactions between medicines and will help us deal with any queries you may have. Our computer allows us to keep these records. We are registered with The Information Commissioners Office and comply with the Data Protection Act and the NHS code of practice on confidentiality. If you want to discuss the records we keep, please ask to speak to a member of staff or the pharmacist.
We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly. For patients in England who do not have a valid exemption or pre-payment certificate, the NHS prescription charge is currently £9.35 per item.
We offer a private consultation room at our pharmacy where you can discuss private or personal issues.

We can collect your prescription from selected local surgeries and have it ready for collection

We can dispense NHS repeat dispensing prescriptions issued by your doctor. We handle repeat prescriptions, we send reminders and you can order online using our website or app.

If you require additional advice and support from other health professionals, social services, or support organisations, our friendly Pharmacy team can assist you by giving you their contact details.

If you require additional advice and support from other health professionals, social services, or support organisations, our friendly Pharmacy team can assist you by giving you their contact details.
PCR swab testing for COVID-19 is the most accurate (close to 100%) testing method available for an active infection. Nasal / Throat swabs collected using BD dry swabs. The turnaround time is 72 hours. The actual test is carried out in a separate, dedicated medical laboratory.

This test takes 30 minute and done in the pharmacy £60

If you need one of your regular medicines in an emergency when you are unable to contact your doctor, we may be able to help. We must stress that this can only be done in genuine emergencies and it may incur a charge.
We can provide a Fit To Fly Test certificate within 24 hours. Guaranteed next-day results for £129 using Medicspot the UK’s fastest fit to fly service. Order your Covid-19 test now and get your doctor fit to fly certificate in time for your flight.
Make life easier for yourself and let us order your prescription on your behalf. Simply let us know what repeat medicines you need, a few days before they run out and we will arrange to collect it from your Doctor’s surgery.
If you find it difficult to get to the pharmacy and you live locally you can have your prescription delivered to your door by using our Free Prescription Delivery Service. This service is open to all eligible patients in the surrounding areas, please contact us for more info.
A menningococcal (ACWY) vaccination and certificate is mandatory visa requirment for those travelling for Haj and Ummrah. Protect yourself and family and get jabbed.
We can advise on medical requirements for travellers, including anti-malaria treatments, avoiding sunburn and tummy upsets.
We keep a wide range of over the counter medicines and vitamins and mineral supplements.
Medicine management and monitoring

FIND YOUR PHARMACY

Open the app and scan this QR code on your Android device or take a picture on your Apple device. Or you can search for your pharmacy by entering the pharmacy name, branch name or address.
GENERAL

Need some help?

Email Us

Fax

161 8817938

Ambulance

999

NHS

111

Online Shopping

0300 303 3380

PHARMACY

Empire Pharmacy

01612586149

Opens at 08:00

USUAL OPENING HOURS

Opens at 09:00

USUAL

OPENING HOURS

HOLIDAY

OPENING HOURS